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Get in touch

Tell us what you are working on

Questions about working together, a quote, or a quick second opinion. You get an answer from Janick Rolli, the person who would also do the work, not from a sales team.

Send a message

Two fields are required, the rest just helps us prepare. We reply within one working day. If your question needs more than a written answer, we will suggest a call.

required

We only use this to reply.
Only if you would rather we call you.
A few sentences are enough.

Security check. It runs by itself and usually takes a second.

By sending this form you accept our privacy policy. It is published in German and the German version is the binding one.

What happens after you send it

  1. 1

    A confirmation appears under the form

    You stay on this page. The message right below the send button is how you know it reached us.

  2. 2

    It lands in Janick Rolli's inbox

    Not in a shared sales address and not in a ticket queue. He reads it himself, and he is the person who would do the work.

  3. 3

    You get an answer within one working day

    Usually faster between Monday and Thursday. Write on a Friday afternoon and you will hear back on Monday morning.

  4. 4

    The answer is one of three things

    A direct answer, if your question has one. Two or three questions back, if we need more before we can say anything useful. Or a suggestion to talk for twenty minutes, when writing it out would take longer than saying it.

  5. 5

    Nothing else happens

    Writing to us does not sign you up for anything. Our newsletter is published in German only and this form has no sign-up box. Your message goes into our contact system so we can answer it. It is not sold and not passed on for advertising.

What to send with it

The message field is optional and one line is enough to get a reply. If you want a specific answer rather than a general one, these are the things that help.

  • What your company does, and roughly how many people work there. A website link does most of this in one go.
  • What you want to change. More enquiries, better measurement, or a budget that is going somewhere you cannot see. The complaint is more useful to us than the solution you have in mind.
  • What is already running. Google Ads, Meta, Google Analytics, Google Tag Manager, a CRM, a shop system. Names are enough. We do not need access at this point.
  • Who your customers are, and in which language they buy. Many of our clients sell into the German-speaking Swiss market while working with us in English. That combination is normal here.
  • Whether something is fixed in time. A launch, a trade fair, a budget year that ends. It changes what we would suggest first.

If you have none of this to hand, write anyway. Half a sentence is a start, and we will ask for the rest.

Common questions

How quickly do you reply?
Within one working day, and usually faster between Monday and Thursday. If you write on a Friday afternoon, expect an answer on Monday morning.
Is the first conversation really free?
Yes. Twenty minutes, no charge, no obligation. You get an honest read on your situation and two or three concrete next steps. What happens after that is your decision.
Do I have to book a call?
No. Email works just as well, and some questions are faster in writing. We would rather answer you today than put a slot in a calendar for next week.
What if I am not sure what I need?
That is a normal place to start and a useful conversation to have. Describe the situation and what is bothering you about it. Working out what the actual problem is comes before working out what to buy, and it is the part most people skip.
Do you need access to our accounts to answer?
Not for a first answer. Naming the tools you use is enough at this stage. If we reach a point where looking inside an account is the only honest way to say anything, we will ask, and we will tell you what we need and why.
Do you work with clients outside Winterthur?
Yes. Most of our clients are in Zurich, Winterthur and eastern Switzerland, and we work with companies across the German-speaking part of the country. Much of the work runs over video calls and email. We arrange in-person meetings when they are worth the travel.
In which language do we work?
With you, in English: calls, reports, documents, email. Towards your customers, in German: ad copy, landing pages, keywords. Contracts, terms and the privacy policy are in German, because those are the binding versions under Swiss law. We will walk you through them in English.
What happens to my data from this form?
Your message goes into our own contact system so we can answer it. It is not sold and not passed on for advertising. The privacy policy explains this in detail and is published in German.